Shipping Policy

1. Free Shipping Nationwide

At SHOPGRACY, we believe in transparent pricing with zero surprise fees. We proudly offer Free Standard Shipping on all orders across India, regardless of cart value or location. The price you see on the product page is the final price you pay.

2. 24-Hour Order Dispatch

Every piece is precision-packed and readied for transit with speed:

• All confirmed orders are processed, quality-inspected, and handed over to logistics within 24 hours of placement.
• Orders placed on Sundays or national holidays are dispatched on the next business day.

Note: During exclusive limited-quantity drops, dispatch notifications will be sent promptly as batch lots are fulfilled.

3. Estimated Delivery Timeline

Depending on your delivery destination and pin code accessibility across India, parcels are estimated to arrive within up to 20 business days from the date of dispatch.

While most shipments arrive significantly earlier, delivery schedules may occasionally experience transit delays due to regional logistics, weather conditions, or local courier routing.

4. 100% Online Payment (Prepaid Orders Only)

To maintain automated fulfillment speed and prevent courier failed delivery loops, SHOPGRACY operates exclusively on online prepaid payments. We do not accept Cash on Delivery (COD).

• Accepted Payment Modes: UPI (Google Pay, PhonePe, Paytm, BHIM), Debit/Credit Cards, Netbanking, and Mobile Wallets.
• All transactions are encrypted with bank-grade SSL security.

5. Order Tracking & Delivery Updates via Call

For personalized tracking and live updates on your parcel status, our dedicated support team is available directly by phone:

• Call our support desk at (+91) 9975193278 with your Order ID or registered mobile number.
• Our team will immediately share your current transit status, estimated delivery date, and coordinate with the courier for priority delivery.

6. All India Coverage

We ship to all states and union territories across India. Please ensure your complete shipping address (including House/Flat number, Street name, Landmark, and accurate 6-digit PIN code) is entered at checkout to prevent transit delays.

Need Help With Your Shipment?

Have questions about an order or delivery timeline? Contact our support line directly by phone or WhatsApp: